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Digital services

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SIPA has extended its range of LCS services to satisfy customer requests even more fully and guarantee the right solution with the greatest possible flexibility every time, increasing the overall efficiency of manufacturing systems. LCS solutions comprise everything: increased reliability and functionality of plant, analysis of productivity and product quality, weight reduction, auditing and training, renovation of existing plant, remote assistance and technical support, data acquisition, maintenance management, line analysis, relocation and service contracts, the connection to the innovative IOT system of our digital services.

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An innovative digital ecosystem that connects people, businesses and resources.

Sipa puts its world at the service of customers with a new digital ecosystem, to bring them into Digital Transformation and make them part of Industry 4.0. Its name is Echo and it is the new digital ecosystem created to connect people, businesses and resources in an interactive environment based on total skill sharing. Transparency, accessibility and usability of the information are the points that guide our journey to more intelligent productivity.

Thanks to many service and a unique communication channel, Echo allows you to always have full control and monitoring of the performance of plants and B2B post-sales processes by making available to its customer a whole series of new digital technologies, services and information on its installed fleet.

It enables to shorten the distances and management times of services, also translating into optimization of plant efficiency and management costs. A true partnership with SIPA based on the total sharing of skills.

"Echo: a world within a world"

ECHO WEB PLATFORM

A cloud platform to access information on the entire fleet of SIPA machines anywhere and at any time. A data collection hub that can be used easily and immediately by a single source, in an interactive environment created to optimise efficiency in the entire manufacturing process. All this to have a total control of performance with the possibility of improving and streamlining processes and communication.

XCON

The heart of the infrastructure, allowing safe and certified connection between people and technology, by accessing IoT and numerous other cloud services using the Echo platform. It is the essential network component to guarantee the connectivity of each system, monitor machine performance and receive real time technical support.

TELESERVICE

The remote assistance solution significantly reduces technical support response times and eliminates all the costs relating to transfers, thanks to the fact that it is possible to interact directly with the SIPA machines. Teleservice also comes with XRAY, the Augmented Reality tool that makes it possible to intervene from a distance using a simple visual interface from a smartphone, tablet and smart glasses.

XDATA

A cutting-edge solution that involves every operating phase and enhances the manufacturing performance of the machines. The XDATA supervisor provides essential information to speed up processes, improve quality with continual analysis and immediate reports, identify any operating problems and deal with them in real time.

XCHANGE

A universal communication interface allowing connection of the machine to the higher level data acquisition systems (MES) and the data that can be exported. As well as Mobdus and Weihenstephan standards, XCHANGE allows implementation of other protocols to satisfy any specific need.

The advantages of ECHO system:

  • A customizable dashboard for real-time monitoring of processes
  • Remote production graph and data management for clear information on trends and performances
  • Predictive statistical analysis of anomalies and reduction of production downtime
  • Minimisation of maintenance
  • Rapid remote assistance thanks to Augmented Reality
  • On-line availability of the technical documentation
  • 3D spare parts interactive catalogue and e-commerce management of online orders
  • Mangement of the spare parts warehouse, minimum stocks and monitoring of shipments
  • Technological upgrades available and constantly updated
  • Management and monitoring of Offers and Orders
  • Specialized training on installed technologies and processes

WAREHOUSE 4.0

A safe, high performance and customisable platform for efficient organisation of all the processes involved in stock management, allowing the user to know the state of stock and inventory at all times, analyse the data and make all the work flows faster.

 

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  • LIFE CYCLE SERVICE
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A full range of services supporting the customer throughout the life cycle of the plant

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DIGITAL SERVICES

An innovative digital ecosystem that connects people, businesses and resources.

TECHNICAL SUPPORT

The global on site, remote, augmented reality service that guarantees real time assistance.

GLOBAL SERVICE

A technical service network that is always at your side to provide solutions all over the world.

MAINTENANCE

Solutions for proper operation of the machines.

TECHNOLOGICAL UPGRADES

A service to optimise efficiency and productivity

AUDIT

Diagnostic visits, analysis and solutions to guarantee the efficiency of plant.

PLANT RETROFIT / RELOCATION

A full technical service for transfer or updating of existing plant.

LINE CONVERSION

To adapt existing lines to new production and market targets.

ORIGINAL SPARE PARTS

The right solution to guarantee SIPA standards of quality..

HOT RUNNER REFURBISHMENT

A flexible service package to extend the mould lifecycle

TECHNICAL TRAINING

Flexible training schemes customised to suit the actual needs of the customer.

SERVICE CONTRACTS

A wide choice of full service contracts that can be modulated and customised.

By your side, beyond the limits.

Every shape, every technology, every need about PET packaging.

By your side, beyond the limits.

Every shape, every technology, every need about PET packaging.

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